Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Contact information (name, phone number, email address) submitted through our contact form or estimate request form
• Vehicle information and damage descriptions you provide when requesting an estimate
• Photos or images you upload when requesting a digital estimate
• Information you provide when communicating with us by phone, email, or in person
• Insurance claim information, if you choose to have us coordinate with your insurance carrier on your behalf

We may also automatically collect limited technical information when you visit our Site, such as browser type, device type, and pages visited, through standard analytics tools.

How We Use Your Information

We use the information we collect to:

• Provide repair estimates and respond to inquiries
• Schedule appointments and coordinate vehicle repairs
• Communicate with your insurance carrier on your behalf, only with your authorization
• Improve our services and website
• Comply with legal and regulatory obligations

We do not sell your personal information to third parties.

How We Share Your Information

We may share your information with:

• Insurance carriers, when you request that we handle a claim on your behalf
• Rental car or towing partners, when you request those services through us
• Service providers who help us operate our business (such as website hosting or scheduling tools), who are only permitted to use your information to provide services to us

We do not share your information with third parties for their own marketing purposes.

Photos and Vehicle Images

Photos submitted for digital estimates are used solely to assess damage and provide an accurate repair estimate. We may retain before and after photos of completed repairs for our portfolio and marketing purposes (such as our website gallery or social media), but we will not use identifiable photos of your vehicle's license plate or personal belongings without your consent.

Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You may contact us at any time to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to any legal or business record-keeping requirements

Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites (such as insurance carrier portals or our Google Reviews page). We are not responsible for the privacy practices of those third-party sites.

Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent changes.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at: